Company profile
Egentify
- software
- United States
About
Egentify provides an AI-powered customer support agent for ecommerce stores built on Shopify and WooCommerce. The system operates across chat, voice, and email, handling tasks such as order lookups, refund processing, product searches, and policy inquiries. It recognizes returning customers and VIPs, integrates with store data, and offers live human takeover when needed. The platform aims to reduce support tickets and increase customer loyalty.
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